The membership layer
for modern brands.

VoilaTier is the loyalty and retention infrastructure powering restaurants, retail and hospitality groups across 38 countries. Identity, tiers, rewards and intelligence — one programmable platform.

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Atelier Coffee · Membership

418,302 members · 142 locations
Live
●
Visitor
no points
95.6k
▲
Member
1× points
192.9k
◆
Premier
2× · birthday gift
95.3k
★
Insider
3× · concierge
34.3k
Incremental revenue · QTD
+$4.82M
▲ 28.4% vs holdout
EM
Now serving Elena, table 4 Birthday journey · -150 pts redeemed
All systems operational
api.voilatier.com · v3.42.1
P95 redemption 76ms
eu-west-1 · us-east-1 · ap-southeast-1
© 2026 VoilaTier, Inc.
Trusted by leading brands across 38 countries
Atelier NORDIC&CO Maison Wavehaus Orbital PARALLEL Hexa Duolume
Platform

Loyalty infrastructure,
built for the way modern brands actually operate.

Ten composable products. One unified data model. VoilaTier replaces a stack of point apps, ESPs and CDPs with programmable loyalty primitives your team can ship in days.

Tier-based memberships
Unlimited progression tiers with unlock logic, expiry and grandfathering rules.
Customer 360 profiles
Unified identity stitched from POS, ecommerce, app and offline events.
Omnichannel rewards
Web, app, POS, kiosk, drive-thru. Earn and redeem anywhere, settled in real time.
AI
AI campaign automation
Describe an outcome. VoilaTier AI builds the segment, picks the channel, writes the copy.
Referral engine
Programmable referral graphs with fraud detection and creator/affiliate flows.
Wallet passes
Native Apple & Google Wallet passes that update live with tier and balance.
Advanced segmentation
Behavioral, predictive and SQL audiences. Live updating. Sync to ads, email.
Analytics & insights
Cohort retention, RFM, CLV, attribution and program ROI — out of the box.
Enterprise

Built for global scale.

Encryption in transit and at rest · strict tenant isolation · append-only audit trails. Security engineered into the platform from day one.

38
countries
14
languages
99.99%
uptime SLA
<80ms
P95 redemption
60+
integrations
4.2B
events / mo
VoilaTier replaced our points app, our ESP, and three internal services. Our retention team ships campaigns in an afternoon that used to take a quarter — and our 90-day repeat rate is up 34 points.
SA
Sara Aksoy
VP Customer · Atelier Coffee · 142 locations

Build the loyalty experience
your customers deserve.

30-minute demo. Tailored to your brand and stack. We'll spin up a sandbox with your data model.

Start free trial → Talk to sales